Privacy Policy for the Use of Applications and Website Services ("Services") of PT Elektronik Distribusi Otomatisasi Terkemuka (“eDOT”)

Scope

This Privacy Policy explains the handling of your Personal Data in accordance with applicable laws and regulations. It also covers the verification and accountability of the Personal Data you provide and use for the Services, particularly regarding its accuracy and identification.

eDOT’s Commitment

eDOT is committed to ensuring the security of your Personal Data and will take all reasonable measures to protect it from loss, misuse, alteration, or any other actions classified as Personal Data Breach under applicable data protection laws.

If eDOT suspects or becomes aware of a Personal Data Breach, we will contact you with details of the affected data and inform you of the actions taken and planned to resolve the breach.

Collection of Your Personal Data

You may browse the Services without disclosing your Personal Data. However, when you use features that require it, you acknowledge and agree to do so consciously and with full legal capacity. You also consent to being contacted for the purpose of accessing eDOT’s Services.

Personal Data refers to any information or data in any form that can identify you, which you provide to us from time to time. eDOT may collect and store your Personal Data through various means, including but not limited to:

  1. Access to admin numbers of the Services; and/or

  2. Your registration to use the Services; and/or

  3. Submission of any form, including but not limited to application or service-related forms; and/or

  4. Participation in surveys and/or questionnaires sent by eDOT; and/or

  5. Your interactions with eDOT via phone calls (which may be recorded), video, social media, or email; and/or

  6. Use of Services and interactions that involve collection of your Personal Data; and/or

  7. Electronic transactions performed to access the Services.

Storage and Use of Personal Data for Transaction Processing, Research, and Scientific Publication

We require your Personal Data to process transactions on the eDOT platform. Therefore, the information you provide must be accurate and not misleading. You must update and notify us if there are changes to your Personal Data.

You agree that eDOT may use your Personal Data for research, studies, publications, and service development (“Research”). eDOT will never use your Personal Data in ways irrelevant or detrimental to the intended purposes. Personally identifiable information will be anonymized to protect your privacy.

If you are under the minimum legal age (18 years old), or classified as a child or person with disabilities under applicable laws, you must obtain consent from a parent or legal guardian to provide Personal Data to us.

The processing of such data will be conducted through specific communications in accordance with legal procedures. By providing your Personal Data, you confirm and warrant that your parent or legal guardian has given consent for such processing.

Your Rights to Personal Data

You may access your Personal Data on the eDOT platform at any time using your account. You may also update, complete, or correct any inaccurate information.

Upon written request, you may ask eDOT to:

  • Terminate processing, delete, and/or destroy your Personal Data; and/or

  • Withdraw consent previously given for data processing, provided it does not contradict applicable regulations. You acknowledge that this may affect your ability to use the eDOT platform.

eDOT may request additional Personal Data and/or identification to verify your access rights. eDOT reserves the right to deny your request if:

  • It pertains to the Personal Data of others; and/or

  • It is irrelevant to eDOT’s processing purposes; and/or

  • It violates existing legal requirements.

Distribution and Disclosure of Your Personal Data

Your Personal Data will not be shared with third parties unless required by government institutions, courts, applicable laws, or legally binding obligations. Your Personal Data may be used for marketing purposes only with your consent.

Links to Third-Party Sites

The Services may contain links to third-party websites. eDOT is not responsible for how those sites manage your Personal Data. If you choose to share your data with them, eDOT disclaims all responsibility related to their privacy practices.

Contact eDOT

If you have questions regarding these Terms and Conditions or this Privacy Policy, you may contact us via email at: care@edot.id

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