Premier SFA & Business Management Solution for Malaysia & Indonesia

07 November 2024

Are you looking for the best SFA application and a comprehensive business management solution? Look no further than ework, now updated with new features that ensure seamless operations for businesses in Malaysia and Indonesia. Discover how ework can elevate your sales management and business processes to the next level.

ework Now Supports Malaysia!

We are excited to announce that ework has expanded its reach beyond Indonesia and now supports businesses in Malaysia. Here are the key updates:

  1. Multi-Domain Support
    Malaysian users can now access ework through a dedicated, localized domain, providing seamless redirection and enhanced performance.

  2. Timezone Management
    ework now fully supports Malaysia's timezone, ensuring accurate scheduling and time-related operations for local users.

  3. Location Administrative Support
    All Malaysian states and cities are now included in ework, allowing for precise location-based data management and compliance with local regulations.

  4. Financial Operations
    ework now supports transactions in Malaysian Ringgit (MYR), including real-time exchange rate updates and integration of local tax rates to ensure full compliance.

  5. Dialing Code Management
    The application now includes Malaysia's dialing codes, allowing for accurate phone number validation and formatting.

  6. Language Support
    Users can easily switch between Bahasa Malaysia, Indonesian, and English, with a new translation management system to ensure accurate localization.

These updates guarantee a smooth, localized experience for Malaysian users while maintaining consistency and reliability across regions.

Key Functionality Updates in ework

  1. Automatic Location Capture for NOO
    Sales representatives can now automatically capture their live location during New Customer (NOO) registration, saving time on manual input and enhancing data accuracy.

  2. Warehouse Creation from ework
    During customer visits, sales reps can create new warehouses in ework that sync instantly with the inventory system, eliminating manual updates.

  3. Competitor Product Creation in Promo
    Sales reps can add new competitor products directly in the Competitor Promo section of ework, streamlining product tracking and syncing with the system.

  4. Partial Payment Tracking for Invoices
    ework now displays both fully unpaid and partially paid invoices, improving payment tracking and enhancing financial oversight.

  5. Sales Rep Name on Sales Documents
    Sales reps' names are automatically included on all sales documents created in ework, ensuring better tracking and accountability.

Enhanced Customer Data Management with ework

  1. Update Customer Data via ework
    Sales reps can update customer data directly through the ework app. Changes are submitted for approval, ensuring that no updates are made without proper review.

  2. Configurable Data Fields
    Admins can control which fields are editable, ensuring that only the correct information is updated.

  3. Sales Admin Review & Approval Process
    Every data change submitted by sales reps undergoes a review by the sales admin, ensuring all modifications are approved before application.

  4. Real-Time Status Tracking
    Sales reps can track the status of their submissions in real-time, knowing whether updates are approved or rejected with feedback.

By enabling this new workflow, ework helps businesses maintain accurate customer data and prevent unauthorized updates, ensuring data security and reliability.

New Customer Group Automation: Enhance Your Marketing!

  1. Automated Data Collection & Scheduling
    Admins can now schedule automatic updates to collect customer data based on predefined rules, choosing the start and end times and update frequency.

  2. Transaction Rules for Customer Grouping
    Apply flexible filters to target customers precisely, ensuring effective marketing efforts.

  3. Manual & Automatic Data Refresh
    Keep customer data up-to-date with both manual and automatic refresh options.

  4. Bulk Upload & Master Data Default
    Streamline customer grouping efforts with bulk upload capabilities and default rules for quicker setup.

Simplified Call Plan Management with ework

  1. Effortless Call Plan Cleanup
    Admins can easily clear outdated call plan patterns before a new bulk upload, removing only items without visits and skipping duplicates to maintain clean records.

  2. Enhanced Search Functionality
    Find the right call plan quickly using new search options by Customer Code and Salesman Code, reducing wasted time and improving efficiency.

With these powerful updates, ework solidifies its position as the best SFA application and business management solution for companies in Malaysia and Indonesia. Whether you need efficient sales tracking, seamless customer management, or comprehensive financial operations, ework is the perfect solution to help your business thrive.